Private Jobs

Private Banking Service Consultant (Downtown) Full Time

About the job

Job Description First Hawaiian Bank is currently seeking an experienced, customer-focused Private Banking Service Consultant to join our Private Banking Team at First Hawaiian Center in Downtown Honolulu.

Introduction

The role of a Private Banking Service Consultant (Downtown) is an important position within the financial services industry, especially in busy urban banking centers. These professionals work closely with high-value clients and provide personalized financial services designed to meet their specific banking and wealth management needs. Located in a downtown branch or financial district, the consultant serves clients who expect a high level of professionalism, expertise, and personalized attention.

Private banking clients often include successful entrepreneurs, executives, investors, and families with significant financial assets. Because of this, the role requires a strong understanding of financial services, excellent communication skills, and the ability to build lasting relationships based on trust and reliability.

A Private Banking Service Consultant acts as a bridge between clients and the bank’s financial products and services. Their goal is to ensure that each client receives tailored financial solutions that support their financial goals while also delivering a premium banking experience.

This is an excellent opportunity if you seek a collaborative environment where you are provided support and education. Our team is committed to helping each other grow and will support your career needs with the necessary tools and experience to succeed. Apply to the Private Banking Service Consultant role so we can get to know you and your interests. It all starts with YES!

Hours Monday – Friday day 8:00AM – 4:30PM (Work hours may vary)

 

 

Key Responsibilities

Managing Client Relationships

One of the primary responsibilities of a Private Banking Service Consultant is maintaining strong relationships with private banking clients. Building trust is essential because clients rely on the consultant to help manage their financial needs and coordinate services.

The consultant regularly communicates with clients to understand their needs, answer questions, and provide guidance on banking services. These interactions may take place in person at the downtown branch, over the phone, or through secure digital channels.

By maintaining strong relationships, the consultant ensures that clients feel valued and supported by the financial institution.

The Private Banking Service Consultant level and pay is at the discretion of the Manager and will be discussed at the time of the offer. Responsibilities As a Private Banking Service Consultant, you will work closely with the Private Banking Officers to provide exceptional customer service, sales, and operational assistance for high-net-worth clients. You will assist with general administrative support and overall coordination and maintenance of banking relationships to these customers.

Qualifications The ideal candidate will have:

  • High School Diploma or equivalent experience in customer service required
  • Minimum of 1 year in operations, customer service, and sales experience in banking required
  • PC skills including word processing and spreadsheets preferred
  • Effective interpersonal communication skills
  • Must be team-oriented
  • Adept in word processing and spreadsheets
  • Capable in the use and navigation of various Bank systems, e.g., mainframe database, customer management system, automated documentation retrieval systems, bank expenses settlement system and other associated bank intranet systems
  • Attention to detail with consistent and timely follow-through
  • Ability to implement decisions within authority while applying sound reasoning and judgment
  • Always presents a professional image and appearance.

  • Providing Personalized Banking Support

    Private banking clients often require specialized services that go beyond basic transactions. A Private Banking Service Consultant helps clients with account management, wire transfers, international banking requests, and other financial services.

    The consultant also assists with opening new accounts, managing deposits, and coordinating financial services tailored to the client’s specific goals.

    Providing personalized service ensures that clients receive fast, reliable assistance whenever they need support with their banking activities.

    Coordinating with Financial Specialists

    Private banking often involves complex financial strategies that require input from multiple professionals. The consultant works closely with financial advisors, investment managers, loan officers, and wealth management specialists.

    By coordinating with these experts, the consultant helps ensure that clients receive comprehensive financial guidance. This teamwork allows the bank to offer a full range of services, including investment planning, credit solutions, and wealth management strategies.

    The consultant acts as a central point of contact, making the process smooth and convenient for the client.

  • Supporting Client Financial Goals

    A Private Banking Service Consultant also supports clients in achieving their long-term financial goals. While they may not directly manage investment portfolios, they play an important role in ensuring that clients are connected with the right financial specialists.

    The consultant helps clients access services such as wealth management, retirement planning, and financial advisory support.

    By facilitating these services, the consultant contributes to the overall financial success of the client


  • Skills and Qualities Required

    To succeed as a Private Banking Service Consultant, individuals must possess a strong mix of professional skills and personal qualities.

    Customer service excellence is essential because the role focuses on delivering high-quality service to valued clients.

    Financial knowledge is also important. Understanding banking products, financial services, and wealth management solutions allows the consultant to provide helpful guidance.

    Communication skills are critical for interacting with clients and collaborating with financial professionals.

    Attention to detail ensures that financial transactions and documentation are handled accurately.

    Additionally, professionalism and discretion are vital because private banking involves handling sensitive financial information.

  • Benefits of the Role

    Professional Career Opportunities

    Working as a Private Banking Service Consultant provides valuable experience within the financial services industry. This role often serves as a stepping stone to higher positions such as private banker, wealth manager, or financial advisor.

    Professionals who perform well in this role can advance into leadership positions within the bank.

  • Competitive Compensation

    Private banking roles often offer attractive salaries along with performance-based bonuses and incentives. Because the role focuses on high-value clients, banks invest in skilled professionals who can deliver excellent service.

    Employees may also receive benefits such as health insurance, retirement plans, and paid leave.

    Exposure to High-Level Financial Services

    Working in a downtown private banking environment provides exposure to advanced financial products and services. Consultants gain experience working with investment strategies, wealth management plans, and complex financial solutions.

    This knowledge can be extremely valuable for long-term career development in finance.

  • Conclusion

    The position of Private Banking Service Consultant (Downtown) is a rewarding and dynamic career within the financial services sector. These professionals play an important role in delivering personalized banking services, supporting financial specialists, and ensuring that high-value clients receive exceptional care.

    By combining strong financial knowledge with excellent customer service, consultants help clients manage their financial needs while building long-lasting relationships based on trust and professionalism.

    For individuals who enjoy working with people, understanding financial services, and contributing to client success, this role offers a meaningful career path with strong opportunities for professional growth and development.

Job Overview

  • Date Posted:
  • Location: Honolulu,
  • Job Title: Private Banking Service Consultant (Downtown)
  • Rate: $$20.00 - $32.07 / hour
  • Salary: $1000$ - $1500$
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